When a child or young person needs a safe place to stay, every step of the process matters — for the child, for their family, and for the professionals working to find them the right support. At A&S Rescue Children Services, we’ve built our referral process around clarity, compassion, and speed, so no one is left waiting in uncertainty during an already difficult time.

Step 1: The First Conversation

Every referral begins with a simple conversation. Whether you’re a social worker, a local authority representative, or a family member, our team will listen carefully to understand the child’s current situation, their needs, and any immediate concerns. This isn’t a form-filling exercise — it’s about genuinely understanding the person behind the referral.

Step 2: Assessment

Once we have an initial picture, our team carries out a more detailed assessment. This looks at the child’s age, background, emotional and educational needs, and any specific support required — whether that’s therapeutic care, educational continuity, or family liaison. Our goal at this stage is to make sure any placement we offer is genuinely the right fit, not just an available bed.

Step 3: Matching to the Right Home

A&S Rescue operates homes designed around different needs and age groups. Based on the assessment, we match each child to the home and care team best suited to support them — considering everything from location and school continuity to the personalities and specialisms of our staff.

Step 4: Placement and Ongoing Support

Once a placement is agreed, our team works to make the transition as smooth as possible. This includes preparing the home, briefing the care team on the child’s needs, and staying in close contact with referring professionals and, where appropriate, the child’s family throughout their time with us.

Why This Matters

Behind every referral is a real child, often navigating a period of significant change and uncertainty. We believe the process itself should never add to that stress. By keeping communication clear, decisions timely, and care personalized from day one, we aim to make the referral journey as reassuring as the home we ultimately provide.

If you’re a social worker, local authority contact, or family member considering a referral, our team is ready to talk you through the process and answer any questions you may have.